Student Information
This section contains some useful documents for all existing and prospective students of School of Business
If you have any comments or feedback on the information contained here, please send us an email.
Our Student Resources
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Student Welfare: Student Handbook
Complaints and Disappointments - Please make sure you are aware of the processes we follow as we would
hate you to be disappointed. Student Complaints Procedure
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Code for Learners Videos
The Pastoral Care Code
The Pastoral Care of Tertiary and International Learners Code of Practice 2021 (the Code) sets out the organisation’s role and responsibilities in ensuring the wellbeing and safety of students. The Code came into effect in January 2022 and builds on and replaces the previous Codes.
An English version of the Code is available at
Code English Version
A Te Reo Māori version of the Code is available at
Code Maori Version
Key Features for the Code
The responsibilities under the Code include:
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Supporting students’ wellbeing and safety through a whole-of-provider approach.
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Fostering learning environments that are designed to support positive student learning experiences across diverse learner groups.
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Providing pathways to engage with the student voice.
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Having policies and practices that contribute to an education system that honours Te Tiriti o Waitangi
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Providing a clear complaints and disputes resolution process.
Our Self-review report on our Pastoral Care of Learners
For information about your course or anything about your studies contact us at:
+6498878470